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Create an Action Plan
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The Self-Assessment Process: What, Why, How, When, and Who
An Overview of the NYSAN QSA Tool and User’s Guide
The QSA Tool:
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Calibrating Your Team: Understanding Performance Levels
Create an Action Plan
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Engaging Stakeholders in the Self-Assessment Process

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Homepage > Create an Action Plan

Create an Action Plan
After completing a self-assessment using the QSA Tool, it is time to develop an action plan based on your team’s findings. The QSA Tool encourages users to indicate priorities and determine the appropriate timeframe for improvements using the following categories:

Right Now:   Area will be addressed prior to or at the start of program.
This Year:  Area will be addressed during the program year.
Next Year:  Area will be re-evaluated prior to the start of the next program year.  

This planning process can help you generate a variety of ideas for how to improve your program and identify opportunities for growth. Developing a manageable action plan that is realistic and specific is a key factor to ensuring your team’s success. The action plan helps keep your team on track by identifying the steps you should take to achieve program goals. Don’t forget about the plan once it is completed; revisit it periodically throughout the year. The plan serves as your roadmap as you are taking steps to improve and enhance the quality of your program.

Keep in mind that the quality indicators marked with an asterisk are the most critical to program start-up. You will also want to prioritize action items related to indicators for which your program received a performance level 1 or 2 and begin to discuss improvement strategies.

While you may choose to design your own action plan template, it should include the following elements:

  • Element of Quality

  • Quality Indicator

  • Performance Level

  • Timeline for Improvement (Right Now, This Year, Next Year) and Improvement Steps

  • Person(s) Responsible

  • Resources Needed

Click here to download an Action Plan Template spreadsheet.

Tips on Designing a Program Improvement Plan

  • Start with the end in mind.

  • Determine your goals for the year.

Note: Goals are what you hope to achieve; outcomes are the tangibles that let you know the goals were achieved.

  • Discuss and prioritize specific quality indicators related to your goals.

  • Decide who will take the lead.

  • Set realistic deadlines.

  • Identify financial, technical, and human resources needed to achieve your goals.

  • Brainstorm specific next steps to achieve your goals.

Program Quality Improvement Plan, The After-School Corporation

 
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